Job Descriptions

• Delivering scripted talks that describe the company’s products or services, a political talking point, or charity appeal to persuade potential customers
• Answering incoming calls from prospective customers
• Using scripts to provide information about product’s features, prices, etc. and present their benefits
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Maintaining records of customer contacts  information accurately in a computer system
• Keeping track of customers that have been contacted and those who do not want to be contacted in the future
• Following up on previous customers for potential sales
• Completing customer surveys to obtain information about potential customers